Publication NF 25 Management of post-completion repairs - a best practice guide for home builders
Publication Year
2011
Document Status
Current
Abstract
How home builders address concerns about quality, service and customer satisfaction with new homes, specifically examining ways they manage post-completion repairs.
Author
Egginton, G.
Publisher Information
NHBC Foundation
The NHBC Foundation - National House Building Council's independent research institution - was established in January 2006 in partnership with the BRE Trust.
