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A quality local development management service - final report
Publication Year
2011
Document Status
Current
Abstract
Comprises a report of research that aimed to develop and test performance indicators that measure the development management service, taking into account inputs, outputs and outcomes associated with the planning process. As recommended by the Killian Pretty Review this included testing indicators that measure customer satisfaction.
Document History
Report produced by Addison & Associates with Arup. Part of a set of reports commissioned by the previous government, published in the interests of transparency.
ISBN
9781409828655
Publisher Information
Department for Communities and Local Government
Now known as the Ministry of Housing, Communities and Local Government. The Department for Communities and Local Government is a UK Government department that works to create thriving, sustainable, vibrant communities that improve everyone's quality of life. This includes housing, improving public services, regeneration, sustainability and the prevention of anti-social behaviour. They were formerly known as the Office of the Deputy Prime Minister.
2 Marsham Street
Bressenden Place
London
DCLG
UK
Website: https://www.gov.uk/government/organisations/department-for-communities-and-local-government
