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A lean toolkit for highway services. Annex 1: Case studies. Version 1 December 2013

Publication Year

2013

Document Status

Current

Abstract

These case studies demonstrate areas where Local Authorities have successfully improved their processes in apply lean methodology to service delivery.

Document History

Highways Maintenance Efficiency Programme (HMEP). Accompanies the main report: A lean toolkit for highway services (DFT, 2013).

Publisher Information

Department for Transport

The Department for Transport is a UK Government department that provides leadership across the transport sector to achieve its objectives, working with regional, local and private sector partners to deliver many of the services. These activities were formerly carried out by the Department for Transport, Local Government and the Regions.

Great Minster House
76 Marsham Street
London
DFT
UK

Website: http://www.dft.gov.uk/
Tel: 020 7944 8300