Construction Papers 71 Total quality management in construction
Publication Year
1997
Document Status
Withdrawn
Abstract
Reports on a study into the utilisation and problems associated with Total Quality Management (TQM) and indicates how relevant the guidance contained in BS 7850 (now incorporated into the ISO 9000 series) has been to those adopting TQM.
Author
Baxendale, A. T. and Burrell, I.
Publisher Information
Chartered Institute of Building
With members drawn from professional disciplines within building and construction supply chains, the CIOB is a body of knowledge concerning the management of the total building process. Publications include technical information sheets, guides, construction papers and Construction Information Quarterly.
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