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Construction Papers 83 Can total quality management 'add value' in construction?
Publication Year
1997
Document Status
Current
Abstract
Examines difficulties in the implementation of total quality management (TQM) principles in the context of the construction industry, providing advice on where and how to target implementation effectively.
Author
Stockdale, D. J.
Publisher Information
Chartered Institute of Building
With members drawn from professional disciplines within building and construction supply chains, the CIOB is a body of knowledge concerning the management of the total building process. Publications include technical information sheets, guides, construction papers and Construction Information Quarterly.
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