BS ISO 10014:2006 Quality management - Guidelines for realizing financial and economic benefits
Publication Year
2006
Document Status
Withdrawn
Abstract
Effective use of 8 management principles should optimise financial and economic benefits. These principles are: customer focus, leadership, involvement of people, process approach, system approach to management, continual improvement, factual approach to decision making and mutually beneficial supplier relationships.
Document History
Supersedes PD ISO/TR 10014:1998.
Publisher Information
British Standards Institution
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