BS EN ISO 9004:2009 Managing for the sustained success of an organization - A quality management approach (Withdrawn)
Publication Year
2009
Document Status
Withdrawn
Abstract
Details the quality management approach in order to achieve sustained success. Covering subjects including strategy and policy, resource and process management, monitoring, measuring, analysis and review, improvement, innovation and learning.
Document History
Superseded by BS EN ISO 9004:2018. Supersedes BS EN ISO 9004:2000.
ISBN
9780580555237
Publisher Information
British Standards Institution
With over 100 years of experience the British Standards Institute is recognised as the UK’s National standards body. Their committees work with the manufacturing and service industries, government, businesses and consumers to facilitate the production of British, European and International standards.
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