IS EN ISO 9004:2009 Managing for the sustained success of an organization - A quality management approach
Publication Year
2009
Document Status
Withdrawn
Abstract
Provides details of the quality management approach in order to achieve sustained success. It covers strategy and policy, resource and process management, monitoring, measuring, analysis and review, improvement, innovation and learning.
Document History
Superseded by IS EN ISO 9004:2018. Supersedes IS EN ISO 9004:2000.
Publisher Information
National Standards Authority of Ireland
National Standards Authority of Ireland (NSAI) is Ireland’s official standards body. They operate under the National Standards Authority of Ireland Act (1996) and are accountable to the Minister of Enterprise, Trade, Employment and Innovation.
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