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A lean toolkit for highway services. Version 1 December 2013
Publication Year
2013
Document Status
Current
Abstract
Describes the processes needed to apply the lean methodology to service delivery, with case study examples where practices have been effectively re-designed and highlights the benefits accrued.
Document History
Highways Maintenance Efficiency Programme (HMEP). The case studies are included in a separate document: A lean toolkit for highway services Annex 1: Case studies, DFT, 2013.
Publisher Information
Department for Transport
The Department for Transport is a UK Government department that provides leadership across the transport sector to achieve its objectives, working with regional, local and private sector partners to deliver many of the services. These activities were formerly carried out by the Department for Transport, Local Government and the Regions.
Great Minster House
76 Marsham Street
London
DFT
UK
Website: http://www.dft.gov.uk/
Tel: 020 7944 8300
